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Desktop Support

A Service of IET

IET professional services provides end user device support to Staff and Faculty for desktops, laptops, tablets, printers, and mobile devices.


Desktop and Device Support for Departments

  • User Setup - New device set up for desktops, laptops, tablets, printers, and mobile devices
  • Moves and Transfers - Assist with disconnecting and reconnecting equipment during office moves
  • Staff Onboarding - Ensure the appropriate computing devices and IT resources are ready and configured so new staff can be productive on the first day of employment
  • General Troubleshooting - Perform troubleshooting of IT  issues either remotely or in person
  • Standard Software or Hardware - Install and upgrade standard software or hardware
  • Printer Issues - Perform maintenance and troubleshooting of printer related issues
  • Device Procurement - Order and maintenance a stock of standard computing equipment and devices
  • Asset Management - Track the assignment and location of computing devices


Get Started: 

For IET rates or service consultation, contact IET’s Business Relationship Management office at:



Available during regular business hours, M-F, 8 am - 5 pm


Additional Information

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