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Communication & Collaboration - Staff

Audio Production

ATS provides professional narration and audio production services in support of our instructional, research and outreach missions including studio recordings, on-location recordings, audio editing, audio for special events, and ISDN and IP broadcast services for radio outlets.

Audio Studio Recordings

ATS provides professional audio studio recording services for language instruction, staff training, radio interviews with national and international media, and other campus projects. 

AV Presentation & Special Event Support

Academic Technology Services' Special Event Support unit provides audio/visual consultation and support for events that require professional sound, presentation support, video, or any other special event technical needs.

Box

Box is a cloud-hosted data storage and collaboration service and tool for students, faculty, and staff. Box enables UC Davis affiliates the ability to share and access information from anywhere, at any time, and with any device.

Cable Television

IET Communication Resources provides Cable Television Service to several locations on the UC Davis campus.

Campus Operator

The Campus Operators for UC Davis assist callers in reaching the appropriate people and/or departments on campus.

Cellular Phone Service

When your work takes you out of the office and away from your telephone and desktop computer, you can keep the lines of communication open with cellular phone service provided by Communications Resources.

Conference Calling

Communications Resources offers Meet Me as a conference calling solution for your collaboration needs. In addition to Meet Me, every campus telephone can initiate a 3-way conference call. A 6-way conference calling feature is also available for an additional cost.

DavisMail

DavisMail, powered by Google/Gmail, is the campus email service for UC Davis students, and an option for academic and administrative departments.

Email Lists

The campus email list processor (Sympa) is a mailing list service that allows users to create email lists, add and remove subscribers, setup archives, and configure settings. The campus email list processor is available to all campus constituents.

Google Apps for Education

Google Apps for Education is a suite of Google applications. Google Drive is the home of Google Docs, a suite of productivity applications that offer collaborative editing on documents, spreadsheets, presentations, and more.

Graphic Design & Illustration

ATS illustration and graphic design services support our academic, research, and outreach missions by providing custom illustrations, graphics, icon development, brochure and poster design, cartoons, 2D animation, and advanced multimedia and PowerPoint development.

Jabber

The Jabber Client softphone feature will let you do several tasks from your computer and/or smartphone, such as send instant messages, share your availability via your Outlook calendar, share your desktop, make calls from your computer using a headset, manage your voicemails, and more.

Mass Electronic Mailing (Bulk Email)

The Bulk Email system distributes campus mass emails (250 recipients +).

According to the Mass Electronic Messaging policy, all bulk email messages must be approved prior to being processed. The approving offices are as follows: Office of the Registrar for student mailings, Academic Senate for Faculty mailings, and the Office of Administration for staff mailings.

Online Directory Services

The UC Davis Online Directory contains public contact information for individuals and departments on the UC Davis campus and at UC Davis Health in Sacramento. Directory information is publicly searchable from the main UC Davis website and is also shared by the campus operator via (530) 752-1011 or "0" from a Davis campus telephone.

UC Davis faculty and staff are encouraged to update their public directory information, and if preferred, limit search to UC Davis affiliated computers only.

Paging Services

Communications Resources pagers are provided through SPOK and include the custom greeting feature.

Photography

Professional photographic services, both in-studio and on-location, including image editing and enhancement. 

Typical assignments include faculty portraits, class and departmental photo composites, scientific and research documentation, instructional enhancement, and news and public communication.

Radio Services

Radio services includes providing two way communications and programming/reconfiguration for subscribers. Radio service is only for use for campus department. Coverage is available both on and between the Davis and Sacramento campuses.

Slack

Slack is a cloud-based collaboration tool that allows teams to communicate in real-time via chat in public or private channels.

Telephone Service

Add, Disconnect, Move or Change Campus Telephone Service. This service allows you to order a new telephone or FAX line, or disconnect an existing line. It should also be used for ordering and changing multiline telephone sets, requesting moves and making changes to services on telephone and FAX lines.

uConnect

uConnect offers a set of Microsoft services for authentication, authorization, email, instant messaging, screen sharing and voice and video conferencing. The services are available to faculty, staff and students. uConnect hosts over 29,000 mailboxes in Exchange Online and allows logon services for all affiliates with campus computing accounts. Academic and administrative units may leverage uConnect's Active Directory for management of systems, users, and groups.

uConnect Exchange On-Prem

uConnect Exchange On-prem is an email system hosted on campus for the purposes of instantiating new user mailboxes, editing mailbox attributes, and routing email to and from other campus email services. It is no longer used to host user mailboxes.

uConnect Office 365

Office 365 is Microsoft's cloud-based suite of Office productivity software. Campus users can get access to a widening array of cloud-based software for communication, collaboration, and productivity.

uConnect Skype for Business Online

Skype for Business Online is an enterprise communications platform, part of Microsoft Office 365 (it was formerly known as uConnect Lync or Lync at UC Davis; see Microsoft's statement on the name change).

Video Studio Recording

ATS has an 850-square-foot, fully-equipped television studio located in Surge II for recording lectures, demonstrations and interviews. The studio makes it easy to record online content and course materials.

The TV studio includes a green screen, teleprompter and an LTN Global broadcast connection for live faculty interviews with national media such as CNN, Fox News and PBS.

Voice Mail (Retiring)

This service page is intended for non-VoIP customers. If you are a VoIP customer, go to the Voice Mail (VoIP) service page linked in the Support Center to your right. 

UC Davis Voice Mail provides the essential voicemail features that you expect, as well as enhanced options that allow you to customize your mailbox.

 

Voice Mail (VoIP)

VoIP Voice Mail provides flexible message access and delivery format options, including support for notification via email.

VoIP

Communications Resources is performing a major upgrade of the campus telephone system by exchanging the traditional analog phone network with a digital VoIP (Voice over Internet Protocol) based solution. The new hosted VoIP system ensures high quality voice communications.

Service users will receive new VoIP telephones.