Wireless Access Points

A service of IET

Looking for a care-free wireless solution? Communications Resources will meet your wireless needs with a desktop wireless access point, or custom installation of ceiling or wall mounted access points to provide service to most locations on campus.

Features/Benefits: 
  • Network users are now able to add devices that access the network with few or no cables.
  • Connects directly to a wired Ethernet connection and the access point then provides wireless connections
  • Supports the connection of multiple wireless devices to one wired connection
Get Started: 

Each department on campus has an Authorized Telecommunications Representative (ATR) that is responsible for communications services. ATRs can access service request forms to order/change/disconnect telecommunications services, and download electronic telecommunications statements.

Find your department's ATR

 

Availability: 

Customer service is available Mon-Fri, 8am-noon & 1-5pm (closed noon-1pm).

Additional Information

Learn More: 

Desktop Wireless Access Point FAQs

 

Will a desktop wireless access point require a service level agreement (SLA)?

Yes, you can review it at http://cr.ucdavis.edu/wireless/081712rap5_sla.pdf

What is a desktop wireless access point?

A desktop wireless access point is a leased desktop device which connects to an active, 100MBps data NAM. It broadcasts campus wireless services which offer moobilenet, moobilenetx, and eduroam.

How much does it cost?

The desktop wireless access point will be installed by a Communications Resources (CR) field technician for a one-time fee of $60.50. There will be no monthly recurring charge.

Does a desktop wireless access point require a power source?

It's important to remember that the placement of a desktop wireless access point must be near a data NAM, but most likely will not require a power source.

Does a desktop wireless access point support Power over Ethernet (PoE)?

The desktop wireless access point does support PoE. If PoE is not available, a standard wall outlet will work fine.

Will a desktop wireless access point work on any data NAM?

No, in order for a desktop wireless access point to operate properly and provide reasonable wireless service to the surrounding area, it must be converted to a data NAM with a minimum throughput of 100MBps. Using a NAM with slower speeds would not allow the unit to provide adequate service to wireless users. The speed of your NAM will be checked during the order process.

Can I move a desktop wireless access point around the office?

While a desktop wireless access point is portable, it is not mobile. It will only work on specifically configured NAMs. You should not unplug a desktop wireless access point from your data NAM, as this will cause all devices using the wireless service to lose connectivity.

What do I do if I have a problem with a desktop wireless access point?

Each desktop wireless access point has a sticker on the side that provides contact information for repairs. Since a desktop wireless access point is leased from CR, you are advised to call IT Express (530-754-HELP [4357]) to open a ticket for any service related issues. Your ticket may be routed to the Network Operations Center (NOC) or result in the dispatch of a maintenance technician for further diagnosis.

What happens if a desktop wireless access point is damaged?

The desktop wireless access point is owned and maintained by CR as part of the campus wireless network. Should the device be lost, stolen, or damaged due to negligence, the department will be billed the full replacement value of the unit. Currently, that cost is $400 per device.

For IT Providers: 

Device information for desktop wireless access points is available in the Desktop Wireless Access Points Data Sheet

Support Center

Communications Resources

Mon - Fri, 8 am - noon & 1- 5 pm

(530) 752-4603