Incident Response

A service of IET

The Information Security team helps the campus and IET through training and consulting on security incidents. After a severe incident, the team will help prevent further damage to the campus by working with the departments and any outside support (such as the police) to remediate the incident, thus staying compliant with laws and regulations.

Features/Benefits: 
  • The team works respectfully and professionally--with both outside law enforcement agencies and with campus departments and IT-- to help analyze, investigate, mitigate, remediate, and notify about incidents.
  • UC Davis departments can use the team's expertise, and focused knowledge about information security, to help resolve major security incidents.
  • The team can be a single point of contact when dealing with law enforcement agencies. This increases continuity and lowers the burden on local IT departments.
Get Started: 

Please email a request to ithelp@ucdavis.edu, including "IT Security: Incident Response" in the subject line.

Availability: 

M - F, 8 a.m. - 5 p.m.

Rates:

For IET rates or service consultation, contact IET’s Business Relationship Management office at:

Additional Information

Learn More: 

More information about this service can be found online.

Policies & Guidelines:

UCOP Security Policy: IS-3 Electronic Information Security
Section: D. Incident Response Planning and Notification Procedures

Excerpt (page 22): "...Campuses are responsible for establishing and implementing procedures to ensure the ability to respond expeditiously to known information security breaches ..."

Support Center

IT Express

Contact IT Express

M-F, 7am - 6pm

530-754-HELP (4357)