Firewall Administration

A service of IET

IET provides firewall services to help secure department networks and to ensure compliance with campus cyber safety policies. 

Turnkey firewall service

IET manages the entire firewall implementation and maintenance including the acquisition, installation, configuration, and programming. When equipment reaches the end of its life cycle, replacement costs are included.

As new products and upgrades are released, IET Professional Services will renegotiate, as needed, the campus contract with the firewall vendor, and new products may be incorporated into the suite of campus-supported firewall options. Campus units will be informed of these new options and turnkey service subscribers will have the option of replacing their firewall equipment with equivalent new products at no additional charge at the end of the equipment replacement cycle.

Features/Benefits: 

Turnkey firewall service

  • Support from IET Professional Services staff trained on enterprise firewall appliances
  • Robust, secure, and reliable firewall environment
  • Regular monthly firewall configuration backups for disaster recovery
  • 24 x 7 on-call support available
  • Maintenance of rule sets for network security
  • Availability of templates to allow more rapid configuration and standard setups for basic campus services

 

Get Started: 

To request a firewall service, please send an email to ithelp@ucdavis.edu.

 

Availability: 

Firewall administrators are available during regular business hours - Monday - Friday - 8 a.m. to 5 p.m. For after hours assistance, please contact Data Center operations at 752-1566 and an administrator will be paged.

Rates:

For IET rates or service consultation, contact IET’s Business Relationship Management office at:

Additional Information

Policies & Guidelines:

Users of the IET Firewall Turnkey Service must follow all applicable University of California policies.  This includes, but is not limited to, the following:

310-22: UC Davis Cyber-Safety Program http://manuals.ucdavis.edu/PPM/310/310-22.pdf

Support Center

IT Express

Contact IT Express

M-F, 7am - 6pm

530-754-HELP (4357)
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Service Level Agreement