Business Analysis

The IET Project Management Office offers a wide range of IT Business Analysis support services to campus units, ranging from processes, tools and best practices; to limited term consultations; to full scale, long-term business analysis engagements. For more information on different service levels that may fit your budget, see our Service Level Descriptions.

To see how we can help you, please visit our webpage at: pmo.ucdavis.edu

Database Administration

IET Database Administration services provides installation, management, and support for databases and database based systems required by various software and vendor packages used throughout the University, as well as databases used by University Departments.

Database Administration provides a variety of administration services including: installation of database software, setup and configuration of database instances, database security, patching, tuning and performance analysis, troubleshooting, backups and disaster recovery planning. 

Desktop Support

IET professional services provides end user device support to Staff and Faculty for desktops, laptops, tablets, printers, and mobile devices.

Gartner Research Service

Faculty, staff and students now have free access to Gartner research, white papers, webinars and more on an array of complex IT issues, emerging technologies, and industry trends. 

IT Express Service Desk

IT Express is the campus' computing services help desk, offering technical support and consulting services to UC Davis students, faculty, and staff. IT Express provides support for the latest Windows and Macintosh operating systems, email clients, web browsers, various software, and campus applications and services.

Project Management

The IET Project Management Office offers a wide range of IT Project Management support services to campus units, ranging from templates and best practices, to limited term consultations, to full scale, long-term project management engagements.   

To see how we can help you, please visit our webpage at: pmo.ucdavis.edu

Quality Assurance and Testing

The IET Project Management Office offers IT Quality Assurance support services to campus units, ranging from test plans and best practices, to limited term consultations, to full scale, long-term system test engagements.   

To see how we can help you, please visit our webpage at: pmo.ucdavis.edu

System Administration

IET System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.  Services include system and software installation, configuration, management, patching, backups and recovery planning, and troubleshooting and responding to incidents.

IET offers fee-based ad-hoc support as well as full system management.